This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our website located at onwaydelivery.com, or the OnWay mobile application. The terms “you” and “your” refer to the user of the OnWay Platform. The term “Services” refers to any services offered by OnWay whether on the OnWay Platform or otherwise. Please read this Policy before using the OnWay Platform or submitting any personal information to OnWay. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use. YOUR CONSENT By using the OnWay Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy.  If you do not agree with the Policy, please do not use or access the OnWay Platform. POLICY CHANGES We may occasionally update this Policy and such changes will be posted on this page. INFORMATION WE COLLECT FROM YOU We will collect and process the following information about you: Information you give us – This includes information submitted when you: i. Create or update your OnWay account, which may include your name, email, phone number, login name and password, address, payment or banking information, date of birth and profile picture. ii. Use our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions, including (but not limited to) your phone number, address, email, billing information and credit or payment card information. iii. If you sign up to use our Services as a merchant or a delivery partner, we may collect location details, copies of government identification documents and other details (KYC), call and SMS details. Information we collect about you – With regard to each of your visits to the OnWay Platform, we will automatically collect and analyse the following demographic and other information: i. When you communicate with us (via email, phone, through the OnWay Platform or otherwise), we may maintain a record of your communication; ii. Location information: Depending on the Services that you use, and your app settings or device permissions, we may collect your real time information, or approximate location information as determined through data such as GPS, IP address; iii. Device Information: We may collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information and mobile network information. Analytics companies may use mobile device IDs to track your usage of the OnWay Platform; USES OF YOUR INFORMATION • We use the information we collect for following purposes, including: i. To provide, personalise, maintain and improve our products and services, such as to enable deliveries and other services, enable features to personalise your OnWay account; ii. To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services; iii. To administer and enhance the security of our OnWay Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; iv. To provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS or telephone) with information about these services; v. To understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries; vi. To allow you to participate in interactive features of our Services, if any; or vii. To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you. viii. If you are a partner restaurant or merchant or delivery partner, to track the progress of delivery or status of the order placed by our customers. DISCLOSURE AND DISTRIBUTION OF YOUR INFORMATIOn We may share your information that we collect for following purposes: i. With Partner Restaurants/Merchant:  While you place a request to order food through the OnWay Platform, your information is provided to us and to the restaurants/merchants with whom you may choose to order. In order to facilitate your online food order processing, we provide your information to that restaurant/merchant in a similar manner as if you had made a food order directly with the restaurant. If you provide a mobile phone number, OnWay may send you text messages regarding the order’s delivery status. ii. With Other Users: If you are a delivery partner, we may share your name, phone number and/or profile picture (if applicable), tracking details with other users to provide them the Services. For Crime Prevention or Investigation: We may share this information with governmental agencies or other companies assisting us, when we are: • Obligated under the applicable laws or in good faith to respond to court orders and processes; or • Detecting and preventing against actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts; • Responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third party; • To fulfill the purpose for which you provide it. • We may share your information other than as described in this Policy if we notify you and you consent to the sharing.